Growing Motivation Leadership characteristics (according to Amber) http://www.canonical.com/ - Know what peolple need to be motivated. (NO SURVEYS) - Believe in those people. - Make people you lead feel important. - Lead by example (Follow me!) - Inspire instead of require. - Have a 'team' or individual goal - Have a compelling and shared story (vision) of where the group can go - Praise in public, cricize in private (be sincere) - Handle conflict and know how to lead a team out of it (know how to recognize irresolvable disputes and to minimize their impact) Canonical Community Team -- expectations -- "its your job to love what 'Ubuntu' is"; that is not actually the team's jobs. -- the teams job is to work with community contributors -- Held to a higher standard, perhaps rightly so -- In other organizations, "community manager" is an explicit PR person. Perhaps this is creating some confusion about what Canonical and Jono in particular do, and a name change is in order. "Community Team Manager?" -- Some responsibility areas are best effort, but expectations may be higher. EG: no Loco person, but that's still something they'd like to improve -- Jono wants to be a support function, not an arbitor or decision-maker -- "Well I wanted to talk to someone at Canonical" Role of the Community Council - Where do we see the community council fitting in today's community? - lead, provide example, resolve conflict, keep ubuntu honest, ensure that we have an independent sense of leadership in community process (membership, etc) - What CC did over past 2 years was mostly handling boards and dispute resolution, but most communications coming outward were technical things like restaffing boards and updating code of conduct, mostly administrivia - We are elected representatives of Ubuntu members. So represent. - Jono wants CC to act a bit more like the canonical community team, looking for opportunities to move the project forward. - Have a 6 month goal of some sort? Proactivity. - "Community hacking" vs "Community maintainence" - Have more in-person time? - Can make proper authoritative blog posts about community goals (appreciation, motivation, etc) - CC is interesting because there is no proprietary equivalent Leadership Futures Has Ubuntu outgrown it's current leadership structure? What structure will help expand the project 10-fold? - where do we need to add help? - protect our values, promote culture - if we could count the number of current contributors (say 10,000), as we scale to 200M users, how much do we think the number of contibutors will shrink or grow? - will we have to distribute more CD's? - the graph that climbs to 200M... will it be linear, inflection points? - what do we see as the role of the community in helping to acheive the 200/4 goal? - Quality begets contributors begets quality, so (regressions aside) there's good reason to be optimistic about users and contributors both increasing - Can we cope with 200 million users? - Things we don't necessarily need 10x of: developers, governance boards, etc - Things we may need: help resources, in-person-local interaction - Ubuntu might not expect its contributor base to grow in the same fashion as its user base (eg historically we've done better with power users who are more likely to be contributors) - For instance we are losing people who want a Linux designed for Linux enthusiasts. We've become less cool in some circles. LEAVING TO ARCH. - We may need an answer to the proprietary equivalent of taking a computer to a shop/relative/friend who knows Windows/Mac repair -- perhaps in the future local geeks will be knowledgable about Ubuntu - Exciting people about the goal of mass adoption can be powerful. - Ubuntu is the _only_ free software platform where you can influence the direction as a common person. (and we ought to think about how we can help foster that as a community) Leadership Self-Assessment - (Questions Amber asks herself and asks others to evaluate her on) Trust - Do you trust others enough with your work? Patience - Can you work on time that is not your own? Respect - Do you give respect to others? Do you demand it for yourself? Cooperation - How well do you ‘go with the flow’? Organization - Is your work space organized? Do you follow a calendar? Tension - Can you perform under pressure, or do you get overwhelmed? Interaction - Do you shy away from people or are you an attention grabber? Control - Do you have to control every aspect of a situation? Persuasion - Can you make a sound, convincing argument? Disposition - Can you lighten a tense situation? Responsibility - Do you take responsibility for your actions? Perseverance - How do you deal with negative feedback? Determination - Do you stick with the program? Understanding - Are you understanding of flaws and unexpected surprises? Listening - Do you consider others' arguments? How do we grow leaders? - Plant seed, add water, fertilizer, and sunlight, wait for picking - Leaders need to lead, recognizing those capabilities and ensuring their position is protected. - Assessments of leaders: - Corporations have "360 reviews" -- boss, customer, peers, self - An analog would be interesting, however we may need to consider the consequences of negative review - Probably don't need to be quite so formal, just have some sort of feedback mechanism - Current assessment: membership process. - We don't really capture negative information here - Disapproving members is demotivating for them - This is kind of analogous to a Job Interview (no negative information on resume) - We shouldn't be afraid of constructive criticism, as demotivating as it may be. - Community Council could be the body that inspires and assists leaders ("stewards of project") - Some guidance seems relevant Canonical <-> Community Leadership Connection - What expectations does Canonical look for? (Rick Spencer) - People will ascribe motivation to something I do instead of just asking me. - I don't know why I don't seem accessable to people, I prioritize things from community members, responds to PMs and mails asap. - "Canonical developers decided to do something" perception especially when everyone is invited to participate at UDS - Community leaders should be stewards of the CoC. - When you work for the Canonical you are part of the community and expected to behave appropriately (not a negotiable) - Canonical is not just ubuntu, there are loads of other teams. - Alot of people are afraid to put things out there because they see the way we get treated sometimes, so they tend to just not participate because they are afraid of getting flamed. :-/ - Community people could help me out by reaching out to employees to be "the face of the community", give them a helping hand, build some personal relationships - especially people who might not be in Ubuntu Engineering. [jorge] When Rick is doing Q+A no one knows it's on, beat the drum in. :( [jorge] Work with rick on a multimedia Q+A thing, like ustream or google hangout, get him out there. [jorge] AMA with Rick?