Skicka in en icke-krasch- eller tillbakagångsrapport

If an application has regressed in functionality, a bug report should be filed on that application. A regression occurs when a function worked in a previous release, but is not working in the latest release. In most cases, this type of report will be filed by those who have previous experience and may be testing beta quality software. There are, however, situations where a user needs to report an issue with an application that isn't working right, but isn't crashing. The following procedures will help:

KDE

Filing non-crash related bug reports for KDE™ applications is done with a web browser using https://bugs.kde.org/.

Registrera dig först

To report a bug, one must register for an account on the bug tracker. KDE™'s bug tracker is located at https://bugs.kde.org/.

Procedure 3. Skicka in felrapport utan krasch

  1. In a web browser, go to https://bugs.kde.org/ and either create a new account or log in. Once logged in, the following page will be presented:

    Example 25. Welcome to the KDE™ Bugtracking System




  2. Click the Report New Wish or Bug link in the top right-hand corner of the page to start the process of filing the bug report. The following page will be presented:

    Example 26. Welcome to the KDE™ Bug Report Wizard!




  3. Click the Continue button. The following page will be presented:

    Example 27. Programvarukonfiguration




  4. Select the proper KDE Version (required) and the Distribution Method (Should be Ubuntu Packages) from the drop-down menus. Click the Continue button when finished with the selections. The following page will be presented:

    Example 28. Val av program




  5. Om programmet rapporten gäller finns i Program-listan, välj det och tryck på Fortsätt. Om programmet inte finns i listan, gå vidare till nästa steg.

  6. Under the Find section in the Application list, fill in the Keyword Search text box with the application being reported. It should look similar to the following image:

    Example 29. Val av program (Sök efter program)




    Om programmet hittas kommer en sida visas som liknar den tidigare med programmet markerat.

  7. Click the Continue button. The following page will be presented:

    Example 30. Allmän information




  8. In the Summary text box, enter the summary with information similar to the example under the text box. Select Linux in the Operating System drop-down menu. When completed, Click the Continue button. The following page will be presented:

    Example 31. Leta efter dublettrapporter




  9. If a duplicate report is found, click on that report ID to view the report. If it is a duplicate and more information is needed, then enter text into the large text box confirming it. If more information is not needed, nothing needs to be entered. If no duplicate reports are found, Click the Continue button. The following page will be presented:

    Example 32. Felrapportsformulär




  10. The Severity (required) drop-down menu should display the Bug - Bug report (no crashes) option. In the Long Description in English (required) text box, enter all information pertaining to the bug report. When completed, Click the Continue button. The following page will be presented:

    Example 33. Fel inskickat




Congratulations on making a successful non-crash-related bug report! Identifying and reporting bugs are essential to improving Kubuntu™ and KDE™. Some emails may be sent to the registered address to update progress or to allow developers to get additional information about the bug.

Launchpad

Filing non-crash-related bug reports in non-KDE™ applications can be done either by going to https://bugs.launchpad.net/ubuntu/+filebug in a web browser or by using the Apport bug reporting application. The following procedure will demonstrate the use of Apport as this is the recommended way of filing Ubuntu™ or non-KDE™-related bug reports:

Procedure 4. Skicka in felrapport utan krasch

  1. Open Krunner, the KDE™ run command interface, by pressing Alt+F2.

    Example 34. Krunner




  2. In the Krunner dialog, enter apport-bug -p PROGRAM_NAME. Replace PROGRAM_NAME with the name of the program the bug report is for. Press Enter when complete. The following dialog will be presented:

    Example 35. Samlar in probleminformation




  3. När informationsinsamlingen är färdig kommer följande dialogruta visas.

    Example 36. Skicka problemrapport till utvecklarna?




  4. Click the Details... button to see details of the report to be followed. The following dialog will be presented:

    Example 37. Detaljer om rapporten




  5. Click the Send button to send the report to the developers. The following progress dialog will be presented:

    Example 38. Skickar probleminformation




  6. After the information has been uploaded, the web browser will open and display a page similar to the following:

    Example 39. Var god vänta medan feldatan behandlas.




    After the bug data is processed, the following page will be presented:

    Example 40. Rapportera ett fel... (Sammanfattning)




  7. Enter text that describes the bug into the Summary text box. When finished, Click the Next button. The following page will be presented:

    Example 41. Rapportera ett fel... (Ytterligare information)




  8. Enter text in the Further information text box describing the bug in detail. When complete, Click the Submit Bug Report button. The following page will be presented:

    Example 42. Tack för din felrapport




Congratulations on making a successful non-crash related bug report! Identifying and reporting bugs are essential to improving Kubuntu™. Some emails may be sent to the registered address to update progress or to allow developers to get additional information about the bug.